Client Servicing Manager

Company Description

DigiLantern, established by two healthcare marketing experts, has quickly made a name for itself in India's healthcare industry. We provide comprehensive solutions to our clients, including Healthcare Website Designing, Web Development, SEO services, Medical Content Writing, Social Media Management, Graphic Designing, and Video Production. . Our expertise enables us to create patient-friendly websites and harness the power of digital marketing for healthcare organizations.

Role Description

This is a full-time on-site role for a Client Servicing Manager located in Noida. The Client Servicing Manager will be responsible for managing client relationships and ensuring client satisfaction through effective communication and customer service. Daily tasks include addressing client inquiries, resolving issues, providing updates, and ensuring the timely delivery of services. The role will also involve coordinating with different teams to align project outcomes with client expectations. EXPERIENCE IN HEALTH SECTOR A MUST

Qualifications

• Strong Client Services and Client Relations skills
• Ability to maintain high levels of Customer Satisfaction
• Excellent Communication and Customer Service skills
• Strong organizational and time management abilities
• Experience in the healthcare, web designing and digital marketing industry is a plus
• Bachelor's degree in Business Administration, Marketing, or a related field