Client Servicing Manager (Advertising)

ADVERTISING AGENCY EXPERIENCE NEEDED. NOT FROM TECH INDUSTRY

Who we are

We are Windowseat. We are more than a BRAND DESIGN & Advertising Agency. We believe that we are designers creating purposeful work that has clear and measurable outcomes for our clients. Dont be surprised if you find us developing our own products and taking it to market.

We are strategic first - Today your brand is not a message, its not an ad, its not a social media post. Its a story evolving across multiple touch points. We are creative led - We bring an unbiased approach to finding the right answer. Trust us to push you on a brave new creative path.

We make meaning - Successful brands will find ways to build relationship that go beyond the transactional into human truths to believe, belong and find meaning. We work with our clients to bridge this new frontier in brand marketing where you dont just aspire for a position in the market, but create meaning.

Finally, we like Windowgazing

Out here its fine to be caught Windowgazing. This is a philosophy, an approach and a way of life for us. In simple terms its your ability to simple gaze into the mundane and routine long enough to stumble upon things that no one noticed.

Check us out at www.windowseat.agency

Who we want

Role : Client Servicing Manager

Responsibilities:

Brand Strategy

Category Research, Competitor analysis, building consumer insights to foster overall brand strategy for

client will be a highly critical aspect of this role.

Contribute to brand communication and strategic development by collaborating with the Account

Team on campaign ideation.

Provide creative input and feedback on campaign concepts and marketing initiatives.

Conduct research to monitor social media trends and platform updates, translating findings into

actionable insights for creative and design teams.

Create and confidently present ideas, campaign strategies and presentations to clients with minimal

oversight from senior leadership.

Client Servicing

Serve as the primary point of contact for all client-related communications, addressing concerns and

ensuring needs are met promptly and effectively.

Maintain and update accurate client records, including tracking brand-related financials and account

activities.

Organize and synthesize information across internal teams, optimizing systems and processes to

improve workflow efficiency.

Prepare and deliver comprehensive periodic reports to both management and clients, summarizing

account performance and key updates.

Possess strong working knowledge of Excel, Google Suite, and presentation tools, with the ability to

create compelling and data-driven materials.