Client Servicing Manager ( 3 to 6 years of advertising agency experience is a must)

Magnon Group is hiring for a Digital Client Servicing Professional (with experience handling creative mandates).

This is not a media, marketing, or programmatic role.

The Mid-Level Account Manager (client servicing) manages day-to-day client relationships while driving creative, digital-first, and AI-enabled solutions. This role plays a key part in creative thinking, pitching, and shaping content-led digital campaigns, with a strong understanding of social media, emerging platforms, and modern marketing approaches. The Account Manager acts as a bridge between clients and internal teams, ensuring ideas are impactful, relevant, and executable.

Key Responsibilities

Manage day-to-day client relationships and act as a trusted partner.

Contribute to creative thinking, ideation, and pitching for new and existing business opportunities.

Translate client objectives into strong, insight-led briefs for creative, motion, and digital teams.

Support and coordinate digital-first and social mediadriven campaigns across platforms.

Collaborate closely with creative teams to shape content that performs across social, digital, and paid media.

Manage timelines, deliverables, and client expectations across multiple projects.

Present ideas, concepts, and campaign updates clearly and confidently to clients.

Incorporate an AI-first mindsetleveraging AI tools for ideation, content planning, efficiency, and insights.

Handle feedback, revisions, and approvals efficiently while maintaining creative integrity.

Identify opportunities for innovation, optimization, and account growth.

Skills & Competencies:

Strong creative thinking and pitching abilities

Excellent communication, storytelling, and presentation skills

Digital and social media fluency

Strategic mindset with attention to detail

Ability to manage multiple priorities in a fast-paced environment

Collaborative, proactive, and solutions-oriented approach

Comfort working with AI-enabled tools and modern workflows

Experience & Qualifications:

Bachelors degree in Marketing, Communications, Business, or related field (or equivalent experience)

36 years of experience in account management or client servicing within a digital, creative, or marketing agency

Experience working on content-led, social-first, or digital campaigns is strongly preferred

To apply or refer, please share your resume at "pooja.malhotra@omc.com"

Magnon is among the largest advertising, digital and marketing-performance agency-groups in India. A part of the Fortune 200 global media corporation - Omnicom Group (NYSE: OMC), Magnon employs over 400 professionals across its offices in Delhi, Mumbai and Bangalore. With three award-winning agencies, namely magnon designory, magnon eg+ and magnon sancus, the Group offers three-sixty-degree marketing solutions including advertising, digital, social, creative production, media, localization, linguistics, and marketing solutions outsourcing labs, for top global and Indian clients. Magnon works with some of the biggest brands in the world, across five continents, including several Global 500 companies.

Magnon Group is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, or any other basis as protected by applicable law.