Client Servicing Intern

Hats On is a full-service advertising agency recognized for creating impactful marketing communications across TV, print, radio, outdoor, and digital platforms. With expertise in media planning, buying, and celebrity management, the agency is committed to understanding client requirements and crafting result-oriented ideas. Our success is marked by innovative thinking, a team of industry experts, and an unwavering dedication to achieving client goals. Based on creativity and an ability to establish meaningful connections with audiences, we pride ourselves on delivering exceptional outcomes for our partners.

This is a full-time on-site role for a Client Servicing Intern based in Mumbai. Responsibilities include managing client relationships, communicating effectively with stakeholders, ensuring customer satisfaction, and providing support related to customer service. The intern will also assist in maintaining financial records and processes as part of client management.

• Strong skills in Client Services and maintaining meaningful client relationships
• Excellent Communication skills, verbal and written, for effective stakeholder interaction
• Ability to ensure Customer Satisfaction and proficiency in Customer Service
• Understanding of basic Finance concepts as they relate to client account management
• Strong organizational skills and attention to detail
• Proactive problem-solving abilities and a collaborative mindset
• Bachelor's degree in Business, Marketing, or a related field (preferred)