Client Servicing Executive

Were looking for a highly motivated, client-focused Client Service Executive to join our dynamic design firm. This role is perfect for someone who enjoys being the bridge between clients and creative teams, ensuring smooth project delivery and exceptional client experiences.

Key Responsibilities

Client Relationship Management

* Act as the primary point of contact for clients

* Build and maintain long-term, trusted client relationships

Client Briefing & Requirement Gathering

* Understand client needs and convert them into clear, actionable design briefs

Project Coordination

* Manage projects from initiation to completion

* Ensure timely delivery, quality output, and alignment with client expectations

Communication & Reporting

* Share regular project updates and milestones

* Gather client feedback and coordinate revisions

* Prepare progress reports for internal and client meetings

Cross-Functional Collaboration

* Work closely with designers, project managers, and internal teams

Problem Solving

* Proactively resolve client concerns and ensure high satisfaction

Account & Growth Support

* Identify opportunities for account growth

* Support proposals, pitches, and new business initiatives

Key Skills & Qualifications

* Strong communication and interpersonal skills

* Client-first mindset with excellent problem-solving abilities

* Strong time management and multitasking skills

* Experience managing multiple projects simultaneously

* Ability to build and maintain long-term client relationships

* Proficiency in CRM tools and MS Office (Word, Excel, PowerPoint, Outlook)

* Team player with strong cross-functional collaboration skills

* Experience in a design or creative services environment is a plus