Client Servicing Executive

Job Title: Client Servicing Executive

Location: Kandivali (West), Mumbai

Experience Required: Minimum 1.5 years in Client Servicing

Job Type: Full-Time (On-site)

About the Role:

We are looking for a proactive and organized Client Servicing Executive who will act as the bridge between clients and the internal team. The role involves managing client communications, coordinating with internal teams, and ensuring smooth execution of projects and campaigns.

Key Responsibilities:

• Manage day-to-day communication with clients through calls, emails, and meetings
• Coordinate with internal teams (design, strategy, media, etc.) to ensure timely execution of client requirements
• Schedule and manage meetings with existing clients and potential prospects
• Understand client requirements and communicate them clearly to the internal team
• Follow up on ongoing projects and ensure deliverables are completed on time
• Maintain strong relationships with clients and ensure high client satisfaction
• Assist in preparing presentations, proposals, and reports when required
• Track client feedback and ensure necessary improvements are implemented

Requirements:

• Minimum 1.5 years of experience in client servicing, preferably in an advertising/marketing agency
• Strong communication and interpersonal skills
• Good organisational and time management abilities
• Ability to manage multiple clients and tasks simultaneously
• Basic understanding of marketing, branding, and digital platforms is a plus
• Proficiency in Google Workspace / MS Office

Location: Kandivali (West), Mumbai

• Work Mode: On-site