Client Servicing Executive

Company Description

Focaccia Digital is a fast-growing, next-gen ad-tech company helping brands unlock full-funnel advertising with a strong focus on ROAS.

Our solutions span Connected TV (CTV), Apple Advertising, and performance-led digital media capabilitiespowering smarter, efficient growth for brands.

Role Description

This is an exciting full-time on-site role for an Adtech Client Servicing executive located in Gurugram. The role involves managing and nurturing client relationships, ensuring timely communication, addressing client queries, and fostering customer satisfaction. The selected candidate will liaise with clients to understand their requirements, ensure service delivery, maintain records, and provide solutions or escalate issues when needed.

The position is based out of Gurugram and is a work from office role.

Prior Work Experience

• 3-5 years of experience in client servicing at Adtech companies: digital agencies, ad networks, digital publishers is a must have

Qualifications

• Good know-how about adtech tools such as DV360, Meta Ads, Google Ads, Apple Ads, to name a few
• Knowledge about adtech solutions
• Prior experience in Client Servicing at Agencies, Ad networks or Digital publishers
• Strong Communication and Stakeholder management skills to ensure seamless interaction and improved client experience
• Ability to manage time efficiently and work collaboratively in a team
• Proven problem-solving capabilities and attention to detail

Why Join Us

• Be part of a next-gen ad-tech company shaping the future of digital media.
• In addition to the core role of Client servicing, the candidate can get an opportunity to work across innovative formats like CTV, retail media, and social commerce.
• Fast-paced, collaborative environment with room to grow your expertise.
• Join the leadership team behind billion-dollar adtech businesses of India