Client Servicing Executive

Company Description

Big Brand Theory, India's premier design studio, is headquartered in Mumbai and known for its award-winning and innovative approach to branding. With over two decades of expertise, the company creates impactful brand stories and identities for a diverse global clientele. Specializing in areas such as corporate rebranding, direct-to-consumer (D2C) brand development, and government initiatives, Big Brand Theory is dedicated to crafting iconic brands through engaging storytelling.

Experience: 23 years

Role Description

This is a full-time on-site role for a Client Servicing Executive, based in Mumbai. The Client Servicing Executive will be responsible for building and managing client relationships, overseeing accounts, preparing and delivering presentations, and resolving customer queries. Additionally, the role involves coordinating with internal teams to ensure client satisfaction and alignment with project objectives.

Qualifications

• Proficiency in Client Services, Client Relations, and Customer Service
• Experience in Account Management and ability to coordinate project deliverables
• Strong presentation and communication skills
• Ability to manage multiple clients and projects effectively
• Excellent problem-solving skills and attention to detail
• Prior experience in a design agency or branding firm is a plus
• Bachelor's degree in Marketing, Business, Communications, or a related field