Client Services Representative
AutoAid India
5 - 10 years
Bengaluru
Posted: 12/12/2025
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Job Description
Company Description
Auto Aid is an easy-to-use app connecting the vehicle owner and automotive service provider on a single platform in Bengaluru. The platform aims to provide a hassle-free journey and services for both parties involved.
Role Description
- Answer calls from customers in need of assistance
- Place calls to Car Workshops and introduce the Auto Aid solution
- Follow the procedure to input data into the admin portal
- Track the progress of ongoing service requests
- Communicate any problems, questions or concerns to supervisory staff
- Communicate respectfully and politely with customers & partners at all times
Qualifications
- Proficiency in at least 2 Indian languages is a must (Hindi & English).
- Basic MS Excel skills
- Strong attention to detail
- Positive attitude to serve customers well
- Excellent phone manner and articulation
- Flexible working in shifts (ability to work in night shift as well )
Location : Bangalore, HSR
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