Client Services Manager
Wizard Events and Conferences
8 - 12 years
Bengaluru
Posted: 23/12/2025
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Job Description
- Servicing clients and cultivating strong relationships to foster repeat business.
- Identifying, innovating, and implementing business ideas aimed at enhancing service delivery and improving the client retention rate of the company.
- Knowledge & experience of MICE/Events
- Demonstrating proficiency in creating compelling PPT and employing effective client retention strategies.
- Maintaining cordial relations with clients to ensure their satisfaction.
- Developing innovative marketing strategies to enhance brand positioning.
- Collaborating with the team to brainstorm ideas and create proposals for client projects.
- Ensuring the smooth execution of events, including coordination with the Design and Production teams.
- Managing costs effectively to ensure profitability.
- Booking artists and vendors as required.
Required Candidate Profile:
- 8-12 years of relevant experience in client servicing and relationship management.
- Exceptional communication skills to effectively interact with clients and team members.
- Outstanding ability to build and nurture strong relationships with clients.
- Proven track record in client retention and relationship management.
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