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Client Services Manager

Cog Culture

5 - 7 years

Gurugram

Posted: 25/12/2025

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Job Description

We are seeking a dynamic and strategic Client Servicing Manager to join our advertising agency team. The ideal candidate will have proven experience in managing brands within an advertising agency environment , with strong expertise in client servicing, brand strategy, campaign management, and cross-functional collaboration.

This role requires a mix of strategic thinking, creative sensibility, and excellent relationship management skills to deliver impactful brand communication and measurable business results for clients.


Key Responsibilities

  • Act as the primary point of contact for clients, ensuring smooth communication and a strong partnership.
  • Lead the end-to-end brand management process , from brief to execution, across digital, ATL, BTL, and integrated campaigns.
  • Collaborate with internal teams (creative, strategy, media, and production) to deliver innovative and effective brand solutions.
  • Develop and maintain a deep understanding of clients business, market, and competitors to provide proactive brand recommendations.
  • Manage campaign timelines, budgets, and deliverables while ensuring high-quality execution.
  • Present strategies, creative concepts, and campaign performance reports to clients.
  • Drive brand consistency across all touchpoints, aligning with the clients vision and objectives.
  • Identify new opportunities for business growth and client engagement .


Requirements

  • Mandatory: Minimum 35 years of experience in an advertising agency (brand management / client servicing role).
  • Strong understanding of brand strategy, advertising, digital marketing, and media integration .
  • Proven ability to manage multiple clients and campaigns simultaneously .
  • Excellent communication, presentation, and interpersonal skills.
  • Strong problem-solving and project management abilities.
  • Ability to think both strategically and creatively.
  • Graduate/Postgraduate degree in Marketing, Advertising, Communication, or related field.

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