Client Services Manager

We are seeking a dynamic and strategic Client Servicing Manager to join our advertising agency team. The ideal candidate will have proven experience in managing brands within an advertising agency environment , with strong expertise in client servicing, brand strategy, campaign management, and cross-functional collaboration.

This role requires a mix of strategic thinking, creative sensibility, and excellent relationship management skills to deliver impactful brand communication and measurable business results for clients.

Key Responsibilities

• Act as the primary point of contact for clients, ensuring smooth communication and a strong partnership.
• Lead the end-to-end brand management process , from brief to execution, across digital, ATL, BTL, and integrated campaigns.
• Collaborate with internal teams (creative, strategy, media, and production) to deliver innovative and effective brand solutions.
• Develop and maintain a deep understanding of clients business, market, and competitors to provide proactive brand recommendations.
• Manage campaign timelines, budgets, and deliverables while ensuring high-quality execution.
• Present strategies, creative concepts, and campaign performance reports to clients.
• Drive brand consistency across all touchpoints, aligning with the clients vision and objectives.
• Identify new opportunities for business growth and client engagement .

Requirements

• Mandatory: Minimum 35 years of experience in an advertising agency (brand management / client servicing role).
• Strong understanding of brand strategy, advertising, digital marketing, and media integration .
• Proven ability to manage multiple clients and campaigns simultaneously .
• Excellent communication, presentation, and interpersonal skills.
• Strong problem-solving and project management abilities.
• Ability to think both strategically and creatively.
• Graduate/Postgraduate degree in Marketing, Advertising, Communication, or related field.