Client Service- Brand Experience

clat Media Worldwide is a strategic branding and communications agency dedicated to creating impactful, enduring brands. We collaborate with emerging businesses and established corporate clients, delivering integrated branding solutions that strengthen brand presence and drive long-term business growth.

As we continue to scale our corporate retainer portfolio, we are seeking a proactive, detail-driven individual for Client Service- Brand Experience to join our growing team.

Role Overview:

The Client Service (Brand Experience) will play a key role in managing day-to-day client servicing and supporting the execution of end-to-end branding initiatives for corporate retainer clients. This role requires strong coordination skills, brand sensibility, and the ability to ensure seamless client experiences across all brand touchpoints.

Key Responsibilities

• Support the Brand Manager in executing comprehensive 360-degree branding and brand experience strategies for corporate retainer clients.
• Act as a point of coordination between clients, internal creative teams, content teams, and external vendors.
• Manage and track daily branding requirements of multiple corporate accounts across sectors.
• Ensure timely delivery of brand assets while maintaining quality and adherence to brand guidelines.
• Assist in market research, competitor analysis, and insights to support brand strategy development.
• Prepare client presentations, brand performance reports, and campaign summaries.
• Participate in brainstorming and ideation sessions for campaigns, brand narratives, and experiential concepts.
• Maintain consistent communication with clients to manage expectations, feedback, and follow-ups.
• Ensure brand consistency across all communication and experiential touchpoints.

Requirements

Education:

• Bachelors degree in Marketing, Mass Communication, Advertising, Business Administration, or a related field.

Experience:

• 13 years of experience in client servicing, branding, marketing, or corporate communications.
• Mandatory exposure to working with corporate retainer brands (through internships or full-time roles).
• Prior experience in a branding, advertising, or communications agency is highly preferred.

Skills & Competencies:

• Strong understanding of corporate branding, brand identity, and B2B communication.
• Excellent verbal and written communication skills.
• Proficiency in MS Office, Google Suite, and Canva; knowledge of Adobe Creative Suite is an added advantage.
• Familiarity with LinkedIn and B2B digital platforms.
• Strong organizational, coordination, and time-management skills.
• High attention to detail with the ability to manage multiple projects simultaneously.

What We Offer

• Opportunity to work closely with reputed corporate brands across diverse industries.
• A collaborative, fast-paced, and growth-oriented agency environment.
• Hands-on exposure to brand strategy, client servicing, and brand experience execution.
• Clear learning and career growth opportunities within the branding and communications domain.

Location: Andheri West, Mumbai

Work Mode:*Completely Onsite

Working Days:Monday to Friday, 1st & 3rd Saturdays are working

Working Hours: 10:30 AM 7:30 PM