Client Relationship Manager
The Perfect Match Makers
5 - 10 years
Delhi
Posted: 12/01/2026
Job Description
Company Description
The Perfect Match Makers is a premium matrimonial agency established in 2010, known for personalized matchmaking and long-standing trust among reputed families. We specialize in bespoke matchmaking services with a strong focus on relationships, values, and discretion.
Role Description
We are looking for a warm, articulate, and detail-oriented Client Relationship Manager to handle client interactions end-to-end. This role is central to maintaining strong relationships with families, understanding their expectations, and ensuring a smooth and respectful matchmaking experience
Key Responsibilites
- Act as the primary point of contact for clients and families
- Understand client preferences, expectations, and family values in depth
- Conduct client meetings (in-person and virtual) with professionalism and empathy
- Coordinate closely with the matchmaking and internal teams
- Share suitable profiles and explain matches clearly and sensitively
- Follow up regularly with clients to track feedback and progress
- Maintain accurate and confidential client records
- Resolve client concerns with patience and discretion
- Uphold the brands reputation for trust, quality, and personalized service
Qualifications
- Strong interpersonal, communication, and relationship-building skills
- Experience in account management, client service, and client success strategies
- Problem-solving and conflict resolution skills to handle client concerns professionally
- Organizational, time management, and multitasking abilities
- Proficiency in CRM tools and related software
- Knowledge of the matchmaking or service industry is a plus
- Bachelors degree in Business Administration, Communication, or related field
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