Job Responsibilities

Drive sales revenue, develop new business and engage local and regional clients;
Develop and execute strategic business plan to maximize business development opportunities, increase market share and create value-added solutions & services for clients;
To manage client needs, project planning & implementation, day-to-day operational matters and any emergency service requests;
Work across functionally within the company to communicate with all stakeholders to ensure the service quality, and to maximize client satisfaction;
Establish and maintain strong professional relationship with clients through proactive communication and timely respond to needs;
Make visits to our clients to identify and expand opportunities with existing regional accounts in India and other regions for cross-selling and up-selling;
Coordinate training programs, marketing activities and any emergency service requests;
Prepare service proposals, statistical reports, and training evaluation to corporate clients;
Collect market information and reflect client feedback to support the companys business planning activity;
Support marketing activities to proactively identify and develop prospective corporate clients and target segments to achieve business targets;
Oversee payment/billing matters and related issue for clients; and
Perform other reasonable and lawful duties as assigned by the Regional Manager or Managing Director

Job Requirements

Bachelors Degree or above in Business Administration, Marketing, or other related fields
With at least 5-year working experience, with hands on CRM experience in corporate environment is preferred
Strong analytical, quick problem solving and consultative selling skills
Excellent organization, interpersonal and communication skills
Detail-minded and able to work across a diverse array of internal teams
Good command in spoken and written English

Client Relationship Manager