Client Relationship Manager – EPC Projects & Industrial Clients Industry: Engineering, Procurement & Construction (EPC) | Industrial Projects

Location: Lucknow | Employment Type: Full-Time

We are seeking an experienced Client Relationship Manager (CRM) with a background in EPC or industrial project environments to manage client engagement across the full project lifecycle from initial inquiry and proposal development to project execution and post-commissioning support.

The role involves working closely with engineering, procurement, and project execution teams while serving as the key interface with clients. The ideal candidate will have strong experience managing industrial clients, coordinating technical proposals, and supporting EPC project delivery.

• Serve as the primary interface between clients and internal EPC teams including engineering, procurement, and project management.
• Build and maintain long-term relationships with industrial clients, project owners, and consultants.
• Ensure clear communication between clients and internal project teams.

• Manage project inquiries, RFQs, and proposal coordination in collaboration with engineering and commercial teams.
• Support preparation of technical proposals, commercial bids, and tender documentation.
• Participate in client meetings, negotiations, and contract discussions.
  

• Track project milestones and coordinate with project managers and execution teams to ensure timely delivery.
• Provide regular project updates and progress reports to clients.
• Ensure client requirements are clearly communicated across internal teams.

• Assist in contract finalization, commercial negotiations, and change order management.
• Monitor project scope and ensure alignment between client expectations and project execution.

• Identify opportunities for repeat business, project expansions, and additional EPC services.
• Support the business development team in tender participation, pre-bid meetings, and client presentations.
• Maintain client records and pipeline updates within the CRM system.

• Bachelors degree in Engineering or Business Administration (MBA preferred).
• 37 years of experience in EPC, industrial projects, or process equipment industries.
• Strong understanding of the EPC project lifecycle (Engineering Procurement Construction Commissioning).
• Experience working with industrial clients, project owners, or consultants.
• Strong communication, negotiation, and stakeholder coordination skills.

• Industrial client relationship management
• EPC project coordination
• Technical proposal & tender management
• Contract negotiation support
• Cross-functional coordination with engineering and execution teams
• Project lifecycle understanding

• Experience working on large industrial or infrastructure EPC projects.
• Exposure to contract management for EPC / turnkey projects.
• Familiarity with CRM tools, ERP systems, or project management software.

Interested candidates can share their CV with the subject line:

Application CRM (EPC Projects)

talent.treebay@gmail.com