Client Implementation & Service - Assistant Manager

Assistant Manager acts as a liaison between the different client/IM service teams and the Subcustodians/Depositories to ensure the proper settlement of security and cash transactions.

A senior member of a team handling a variety of tasks associated with the settlement of international securities and cash. This role may also focus on specific duties pertaining to more complex issues and projects within a given team such as, corporate initiatives or market specific requirements.

Responsibilities:

• As a senior member of an operations team, candidate will provide support and control for various financial markets.

• Provide training to team members.

• Assist in coordinating/demonstrating requested material/process for internal/external audits.

• Assist Managers by prioritizing the workload and ensure daily tasks are completed.

• Provide support related to time critical settlement activity.

• As needed, perform functions of other team members.

• As needed, process and/or resolve complex operational issues.

• Promote and ensures all direct client service relationships inquiries are acted upon and completed in a timely manner.

• Assist and co-ordinate procedural changes to the current process.

• Assist in collecting and analyzing data related to key process and quality metrics.

• Assist by providing coverage in the absence of Staff Members or Manager.

• Assist the Manager by prioritizing the daily workload of the team to accommodate time critical or high risk events.

• Identify opportunities to improve processes within the unit

• Shares own experience/knowledge with others; provides guidance and support to less experienced colleagues.

• Completes own role independently or with minimal supervision/guidance.

• Applies knowledge/skills to a range of activities; acts as a source of technical expertise to others in own area; handles a variety of tasks at once.

Minimum Job Qualifications

• Bachelor’s degree or equivalent business experience required.

• At the minimum 7-10 years experience in the financial industry preferably with exposure to asset/cash servicing.

• Proven attention to detail.

• Excellent ability to multi-task.

• Excellent ability to analyze complex documents and understand financial markets.

• Proven ability to accurately process time sensitive transactions containing significant principal risk.

• Ability to work in a fast paced environment.

• Must have excellent prioritization skills and sound independent judgment.

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