Client Data Associate I

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.

Job summary

As a Client Data Associate I in the Wholesale KYC Operations Data & Reporting Team, you will be responsible for delivering data & reporting commitments, developing strategies for effective data analysis and reporting, and selecting, configuring and implementing analytics solutions. You will collaborate with various teams to deliver reporting needs and act as a subject matter expert around the KYC reporting data. This role provides an opportunity to work in a high performing team and contribute to the optimization of data & reporting landscape.

Job Responsibilities:

• Collaborate with the LOB, Consumers, and Technology to deliver reporting needs for WKO consumers across Production Operational, Controls, Executive and Regulatory commitments.
• Coordinate with LOB Business Leads, Reference Data Domain Leads and KYC Solutions to understand data quality issues related to KYC and Reference Data sourced within OSKAR, EDH and any other WKO Data stores leverage for Data & Reporting
• Document processes and procedures to leading and delivering ongoing reporting including leveraging a strong control framework to ensure privacy & accuracy of reporting
• Drive all analytics operations to correct discrepancies and ensure quality
• Extract reports from multiple sources (e.g. operations, IT, customer feedback)
• Build systems to transform raw data into actionable business insights and KYC committed relations 
• Provide regular status updates to management; develop presentations and materials 
• Structuring and scoping complex problems, applying a range of analytical tools, gaining and synthesizing insights and developing solutions; Gathering, modeling, analyzing data to test hypothesis and size opportunities; 

Required qualifications, capabilities and skills

• A bachelor’s degree is required
• 5+ years’ experience with an experience in Data & Reporting Operations, Data Management, Analytics and Business Analysis experience is key. Focus in the Data Analytics / Data Management space
• Strong analytical / critical thinking and problem-solving skills; able to develop and clearly present drawn conclusions & potential solutions with consideration to inherent risks
• Excellent technical knowledge on Microsoft BI tools like Visual studio, SQL Server, Excel and SAP BO, Oracle, Sql developer.
• Experience on data visualization / analytics tools – Tableau, Qlikview, Alteryx, Qliksense.
• Exposure and experience in data interrogation tools:  SQL, Alteryx, Qliksense, Tableau, SAS, Python, etc 
• Analytical skills and strong organizational abilities; Attention to detail & Problem-solving aptitude

Preferred qualifications, capabilities and skills

• Qualified Computer Science, Statistics, Data Management or a related field is preferred