Client Data Analyst

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers

Job Summary

As a Client Data Analyst within our KYC quality reviewer team, you will take a lead role in reviewing the records completed by the production team to ensure all client KYC records are compliant with regulatory standards. You will ensure high quality and timely completion of all client-level due diligence and assist in end-to-end operations review. This role will require you to perform research to ensure a client’s KYC profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate lines of business. 

Job Responsibilities

• Understand and implement of KYC standards, guidelines, policies, and procedures.
• Handle and maintain confidential client documentation.
• Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD),
• Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD)
• Review of client data/processes to meet firm wide quality standards
• Interpret alerts and communicating to management when applicable
• Engage with Middle office and be part of KYC/AML interactions to complete the case as per the timeline. 

Required qualifications, capabilities and skills 

• Minimum Requirement of Bachelor’s Degree
• 5+ years’ experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance and KYC 
• Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time
• Excellent interpersonal skills necessary to work effectively with colleagues and senior management 
• Ability to deep-dive and investigate issues to see a successful resolution 
• Ability to identify risks and issues and successfully navigate through to completion
• Possess strong computer skills: Microsoft Office Suite including Excel, Word and PowerPoint
• Self-reliance and willingness to "own" problems and creatively find solutions
• Strong interpersonal and verbal/written communication skills