Client Data Analyst

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

Job Summary:

As a client data analyst within JPMorgan Chase, you will play a crucial role in upholding the company's strength and resilience. You will assist the client-facing teams to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence. The role will assist in end to end operational activities through the periodic renewal process of all clients. The KYC Operations Analyst will assist with the drafting and gathering of client documents and verification of client data via publicly available and internal sources at a client level prior to final review by a KYC Operations Reviewer and the client-facing team. This research is performed to ensure a client’s KYC profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate lines of business. 

Job Responsibilities:

• Collect and verify confidential client data via publicly available and internal sources.
• Understand the firm’s KYC requirements when completing documentation, inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD), and Product Due Diligence requirements (PDD).
• Compare and contrast differences within KYC records, highlight and escalate any discrepancies.
• Meet firm-wide quality standards.
• Engage strongly with Middle office and be part of KYC/AML interactions to complete the case as per the timeline.
• Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality).
• Communicate/escalate issues to management when applicable. Handle and maintain confidential client documentation.
• Be part of the holistic client review team to follow up on outstanding alignment items within various LOBs and/or GFCC to close the loop on the alignment.
• Be flexible to work on other migration/remediation projects, including Screening resolution, other LOB holistic alignment, or Quality Assurance.
• Comment on trends/behavior relating to account due diligence and activity review. Comprehend the KYC risk factors and draft the overall risk summary for the client.

Required Qualifications, Skills and Capabilities:

• Bachelor’s Degree and/or Graduate Degree
• Minimum 2 years’ experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance, Corporate KYC , AML and Screening 
• Strong research, analytical, and comprehension skills with the ability to analyze large amounts of data
  • Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time 
  •  Excellent interpersonal skills necessary to work effectively with colleagues and senior management 
  • Candidate must have strong written/verbal communication, leadership, solid high volume processing and analytical skills with the ability to work independently on multiple assignments in a deadline driven, regulatory environment 
• Demonstrate cross-line of business knowledge of banking systems and products 
• Possess strong computer skills:  Lotus Notes and Microsoft Office Suite including Excel, Word and PowerPoint 
• Must be detailed oriented and analytical 
• Develop an environment of continuous focus on quantifiable productivity and quality
• Strong interpersonal and verbal/written communication skills