Claims Specialist

Position Name - Manager / Senior Manager

Location - Mumbai

Experience Range - 6 - 10 years

Mandatory Requirement:

• Must be from the insurance broking industry
• Must have expertise in in General insurance Claims.
• Strong knowledge of Property and Bankers Indemnity claims.

Job Roles and Responsibilities:

• End-to-end handling of high-value claims- Fire, Engineering & Bankers Indemnity claims
• Exposure-based handling of Fire and Engineering claims
• Review of surveyor and investigation reports
• Policy interpretation, Documentation compliance, and loss computation
• Support negotiations and resolution of escalated claims within a timeframe.
• Portfolio monitoring and management MIS
• This role requires frequent traveling to various loss locations/ clients office.
• Settlement ratio for Fire & Engineering claims
• Timely handling of large-loss claims
• Negotiation outcomes with various stakeholders
• Effectiveness of junior team support

Qualification and Experience:

• A bachelor's degree in business, insurance, finance, or a related
• field is preferred. MBA will be an added advantage.
• 7-9 years of experience in General insurance Claims. Strong knowledge of
• Property and Bankers Indemnity claims.
• Relevant certifications from III
• Proficient in using claims management systems, CRM software, and
• Microsoft Office suite (Word, Excel, Outlook, etc.).