About this role

Team Overview

The Global Aladdin Engineering Windows Platform Operations team comprises 20+ professionals across regions, dedicated to supporting a highly available Windows environment hosted on-premises and in the cloud. We are expanding our team in India to deepen our expertise and improve our global follow-the-sun support model.

This position focuses on deep technical operations, engineering, and automation across Citrix, Windows, and cloud infrastructure, helping evolve our next-generation platform services.

Role Summary

Looking for a Vice President – Infrastructure Technologist to join our India team as an individual contributor with deep technical expertise. This is a hands-on, high-impact engineering role—perfect for someone passionate about automation, optimization, and delivering secure, scalable infrastructure in a global enterprise.

Focus on Citrix (including Cloud and NetScaler), Windows Server automation, Azure/AWS infrastructure, and IaC tooling like Terraform and Azure DevOps. Strong scripting or coding skills are essential, as is the ability to analyze, innovate, and collaborate across teams.

Key Responsibilities

Engineer and operate Citrix infrastructure, including Citrix Cloud, DaaS, NetScaler, PVS/MCS, and VDI platforms.

Support and automate Windows Server infrastructure, primarily Windows Server 2016 and 2019.

Drive platform automation using PowerShell, Python, Azure DevOps, and Terraform.

Administer hybrid cloud environments (Azure, AWS), including resource provisioning, automation, and cost optimization.

Maintain compliance with internal standards, InfoSec policies, and vulnerability remediation SLAs.

Participate in incident management, root cause analysis, and implement continuous improvements.

Collaborate with global teams on platform modernization and lifecycle management efforts.

Troubleshoot complex system issues, including performance tuning, connectivity, and authentication problems.

Maintain high availability, support DR testing, and contribute to documentation and runbooks.

Required Experience & Skills

Expert-level knowledge in Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler, MCS, and PVS.

Minimum 10 years of experience in Windows Server, Citrix, and cloud operations roles.

Proficiency in Windows Server administration, including AD, GPO, DNS, DHCP, IIS, DFS.

Operational experience with Azure and AWS cloud platforms; certifications preferred.

Experience with IaC tools, especially Terraform and Azure DevOps pipelines.

Strong scripting skills in PowerShell, Python, or other automation languages.

Hands-on knowledge of VMware vSphere, vCenter, ESXi, and storage/networking integrations.

Deep familiarity with DR, system recovery, and HA concepts in large-scale environments.

Proven ability to operate independently, prioritize tasks, and communicate effectively across functions.

Soft Skills

Strong problem-solving and analytical skills.

Excellent communication and collaboration abilities across global and cross-functional teams.

Strategic mindset with the ability to identify opportunities for improvement and automation.

Detail-oriented with a sense of ownership and accountability in all aspects of platform operations.

Manager Comments

A minimum of 10+ years comparative industry experience

Bachelor's degree preferably in Computer Science or Information Technology

The position will be required to work on shifts. These shifts will also cover the weekends.

Workdays could be staggered over the week.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

Citrix & Windows System Engineer, Vice President

BlackRock

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