Citrix Support Engineer
Themesoft Inc.
2 - 5 years
Chennai
Posted: 28/12/2025
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Job Description
Role: Citrix Support Engineer
Experience: 24 years
Location: Chennai
Joining: Immediate / within 10 days
Environment: Citrix, Active Directory, ServiceNow, Desktop & Network Support
Key Responsibilities Include:
- L2 desktop and field support for end users
- Active Directory user management and ServiceNow ticket handling
- Installation, configuration, and support of Citrix applications
- Troubleshooting workstations, network devices (switches, firewall, access points), and peripherals
- Coordination with vendors and internal teams for issue resolution
- Server patching, antivirus updates, and documentation of incidents
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