Citrix L2
TCS
6 - 12 years
Kolkata
Posted: 21/06/2025
Job Description
| • Monitor and maintain Citrix infrastructure including Citrix Virtual Apps and Desktops (CVAD), Citrix StoreFront, Citrix Director, and Citrix Workspace. Experience with Citrix ADC (NetScaler), Profile management tools (UPM, FSLogix) • Troubleshoot and resolve issues related to: • User login and session performance • Application publishing • Profile management (e.g., Citrix UPM, FSLogix) • Perform routine maintenance tasks such as: • Updating Citrix policies • Managing machine catalogs and delivery groups • Monitoring server health and resource usage • Assist in patching and updating Citrix components. • Experience with windows server infrastructure (2016/2019/2022). • Troubleshoot issues related to Windows, Active Directory, DNS, DHCP, Group Policy. • Manage and optimize server performance, patching, and security configurations. • Automate administrative tasks using PowerShell and other scripting tools. • Perform system upgrades, migrations, and capacity planning. • Implement and manage high availability and disaster recovery solutions (e.g., clustering, DFS, backup). • Maintain documentation for system configurations, procedures, and troubleshooting. • Participate in audits, compliance checks, and DR testing. • Mentor L1/L2 support teams and lead technical initiatives. • Managing and Maintaining Citrix environments which includes tasks like configuring and monitoring Citrix systems, ensuring they meet high availability and disaster recovery requirements. • Troubleshooting and Problem-Solving skills for diagnosing and resolving complex technical issues within the virtualized environment. • Collaborating with cross-functional teams to ensure seamless integration of Citrix solutions within the broader IT landscape. • Maintain documentation for Citrix architecture, configurations, and procedures. • Participate in disaster recovery planning and testing. • Mentor L1/L2 Citrix & windows supports staff and provides technical guidance. • Provide close liaison with project teams to ensure the smooth transition of new applications, systems and initiatives into the production environment. • Review and recommend options to improve the effectiveness of the global Windows & Citrix infrastructure; research/plan/execute migration. |
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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