CISNGE - ServiceNow Architect - JL6

Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation, architecture definition and design, solution implementation and roll out. • Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobile first and zero customization. • define, plan and develop solutions, frameworks, IPs etc. around ServiceNow and Service Management Domain. • Evangelize the usage of reusable frameworks and artifacts; create knowledge /certification artifacts and evaluation criteria guide. • Guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. • Review architectural decisions, architecture solution, re-engineering architectures to meet project requirements. Ability & Experience to define at an architectural ( in consultation with Architects ) and design level of detail, technical solutions aligned with business problems. • Experience designing and implementing client facing solutions leveraging involving ServiceNow. • Experience of performance compliant design, sustainable solution architecture • Experience implementing and integrating enterprise software applications. • Analyse and Evaluate alternative solutions and recommends cost effective and efficient solutions • Propose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment. • Design and develop ServiceNow data model to support process integrations • Ability to understand ServiceNow lifecycle, multitask, time management skills • Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments. • Business analysis and requirements gathering abilities. • Ability to learn technology quickly through instruction and self-training • Practical experience with agile methodologies/tools

• Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM

ServiceNow ITSM, ITOM, ITAM (HAM/SAM), ITBM, eBonding/ Integrations, Open-Source solutions Minimum 2 ServiceNow Certified Implementation Specialist Certifications, ITIL v3/v4 foundation certified Expert Proficiency of working with ServiceNow platform for Global Customers Design Frameworks and Methodologies; Non-Functional Requirements Architecture definition, design and development tools Scripting, COTS, TMF standards like SID, eTOM, TAM

Bachelor Of Comp. Applications,Bachelor of Engineering,MTech,MBA,BTech,Bachelor Of Science (Tech),Master of Science (Technology)