Cisco Unified Contact Center-UCCE

TCS

4 - 12 years

Bengaluru

Posted: 01/03/2025

Job Description

Job Description

JD 

Cisco Contact Center:

• 4+ Years of experience in Cisco Contact Center Products UCCE,CVP ,and UCCX

• Experience with Design and Implementation of UCCE.

• Hands on experience in ICM scripting and CVP call studio development.

• Experience with troubleshooting Cisco UCCE, Microsoft SQL, Windows server and Active Directory environment.

• Should have knowledge on Contact center components like Finesse, CUIC, CUSP, VVB.

• Experience with supporting other collaboration products like CUCM, Unity, CUBE and Gateways.

• Experience with third party integrations with UCCE


Location
Bangalore
Job Function
IT INFRASTRUCTURE SERVICES
Role
Analyst
Job Id
351226
Desired Skills
CISCO | Cisco UCCE
Desired Candidate Profile
Qualifications : BACHELOR OF ENGINEERING

About Company

Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.

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