CHIEF TECHNOLOGY OFFICER

Position Name

Chief Technical Officer -  IT

Function

Information Technology

Line of Business

Corporate

Grade

B2

Reporting to

Functionally

Administratively

C00

-

Roles Reporting into

No. of employees

Role Description

 -

1

Responsible for providing technology vision and leadership for developing and implementing information technology (IT) initiatives that improve cost effectiveness and business development in a constantly changing, competitive marketplace.

Perspective

Responsibility

Strategic

-        Defines, develops and implements new IT strategies in synchronization with the business requirement of the organization

-        Provides strategic and tactical planning, development, evaluation, and leadership of the information and technology systems for the various businesses

-        Implements new technologies to ensure upgradation of the system

Financial

-        Develops and maintains the annual operating budget for company information and technology systems operations

-        Develops and maintains corporate policies and standards aimed at minimizing costs related to the acquisition, implementation and operation of IT systems

-        Evaluates alternatives, performs appropriate cost benefit analysis, and recommends solutions that minimize costs commensurate with acceptable risks

-        Automates and implements new processes wherever possible to reduce the cost of manpower, improve cycle times and efficiencies

Customer

-        Maintains contact with IT suppliers and maintains knowledge of current technology, equipment, prices and terms of agreements to minimize the investment required to meet established service levels

-        Negotiates IT service level agreements with user organizations (departments) and ensures that the team monitor systems performance to assure service levels are being met

-        Drives reduction in response time on supporting customer issues by the in-house team

-        Ensures successful redressal of all end user queries and IT support for new customer requirements

-        Ensures successful implementation of IT systems in all business units and group companies as per the agreed plans

Internal Process/Internal Process/Operations

-        Creates IT governance framework as per applicable standards

-        Ensures that enterprise information systems operate according to internal standards, external regulatory standards, and legal requirements

-        Builds up internal infrastructure and manpower for the successful  implementation of the IT strategy

-        Ensures documentation of all internal processes

-        Reviews and approves enterprise wide systems architecture, defining standards and protocols for data exchange, software, and interconnectivity of network information systems

-        Reviews and approves an enterprise-wide business recovery plan to ensure timely and effective restoration of IT services in the event of a disaster

Learning & Development

-        Identifies and conducts/ proposes internal training on SAP and other IT technology related subjects

About Company

SPML Engineering is an infrastructure development company that provides innovative engineering solutions in areas such as water supply, wastewater treatment, solid waste management, and environmental services. The company works on large-scale infrastructure projects aimed at improving public utility services and promoting sustainability.

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