Chief of Staff to CTO

About Enterpret

Enterpret is redefining how businesses understand and act on customer feedback. Were building an AI-native platform that centralises feedback from every source surveys, reviews, support tickets, communities and turns it into clear, actionable insights that drive business growth.

Were trusted by some of the worlds most customer-obsessed companies likeCanva, Descript, Notion, Perplexity and many more, and backed by leading investors like Kleiner Perkins, Canaan Partners, and Peak XV Partners. Our mission: to unlock the voice of the customer for every product team on the planet.

About the role

We are hiring a Chief of Staff to work closely with the CTO. This role is designed for someone who can operate with high ownership across unclear problem spaces , support execution on critical initiatives, and reduce operational bottlenecks at the CTO level.

The Chief of Staff will work across engineering, product, hiring, and internal operations where required. The focus is on judgment, prioritisation, and follow-through , especially in situations where problems are not fully defined.

What you will do ?

Partner with the CTO on high-impact decisions by framing problems, synthesising inputs, and presenting clear options and tradeoffs

Own ambiguous, cross-functional problem areas that require judgment rather than functional execution

Drive alignment on priorities across engineering, product, and leadership, especially where ownership is unclear

Convert strategic intent into focused initiatives with clear outcomes, success metrics, and accountability

Act as an extension of the CTO in select forums by representing context, intent, and priorities

Identify structural gaps, decision bottlenecks, and operating friction, and propose pragmatic solutions

Support long-term planning by connecting near-term execution with broader technical and organisational direction

Step in temporarily to stabilise critical initiatives until durable ownership or structure is in place

What it takes ?

Experience operating in early-stage or fast-growing environments with high ambiguity

Ability to work independently and take responsibility for outcomes end to end

Strong problem framing and decision-making skills

Clear written and verbal communication, especially in high-context situations

Comfort working across functions without formal authority

Willingness to make progress with incomplete information and adjust quickly

Comfort with tools, technology, and AI-enabled workflows

Why Join Enterpret ?

High Impact: Work side-by-side with our CTO & Co-Founder on initiatives that directly shape Enterprets future.

Dynamic Culture: Thrive in a high-energy, AI-driven startup environment that values speed, ownership, and creativity.

Industry-Leading Compensation : We offer one of the most competitive salary and benefits packages in the startup ecosystem designed to reward top-tier talent.

Career Growth : Competitive compensation, strong learning curve, and the opportunity to scale your career alongside a rapidly growing company.