Chief of Staff

Company Description

Es Magico is an enterprise transformation organization that goes beyond consulting to deliver scalable AI solutions across industries like BFSI, Governance, Consumer tech, and Education. Headquartered in Mumbai and an office in Bengaluru, we specialize in enhancing human workforces by integrating tailored AI employees across various business functions. Known for our innovation and reliable execution, we also partner with early-stage startups to shape AI-driven products and support their journey from inception to growth.

Role Overview

We are looking for a proactive and highly organized HR, Operations & Founders Office Manager to work closely with the founders and leadership team. This role owns end-to-end HR, people operations, compliance, founder support, and internal coordination, while also supporting finance, communication, and special projects. The ideal candidate is hands-on, discreet, people-centric, and thrives in a fast-paced startup environment.

Role is full-time, 6 day per week. (in-office role from Monday to Friday, with a WFH on Saturday)

Key Responsibilities

People & HR

• Omni-channel sourcing, hiring, recruitment coordination, onboarding, and exits
• Employee lifecycle management, engagement, culture, and wellness initiatives
• Performance management: goals, appraisals, reviews, and productivity tracking (timesheets, efficiency)
• Employee relations and HR query resolution
• HR administration, payroll inputs, records, and compliance
• HR policy creation, rollout, and adherence

Operations & Compliance

• Company documentation, SOPs, and internal processes
• Compliance with labor laws and statutory requirements
• Client documentation and service agreements support

Founders Office & Executive Support

• Co-founder calendar management, travel, and administrative support
• Personal concierge and priority execution support

Finance Coordination

• Invoice management, expense tracking, reimbursements
• Liaising with CA firm for payroll and statutory compliance

Communication & Events

• Liaison between founders, employees, clients, investors, and partners
• Drafting emails, reports, presentations, and internal communication
• Planning and coordinating company events, meetings, and retreats

Special Projects

• Founder-led and HR-related special initiatives, research, analysis, and documentation

Required Skills & Experience

• 37+ years in HR, People Ops, Operations, Founders Office, or EA roles
• Strong understanding of HR processes, compliance, and employee lifecycle
• Excellent communication, organization, and multitasking skills
• High ownership, discretion, and execution mindset
• Startup or fast-growing company experience preferred

What Success Looks Like

• Strong hiring, engagement, culture and performance visibility
• Smooth founder operations and internal coordination
• Compliant, efficient, and people-first organization