Chief Of Staff - Associate Director - Risk Management Services

Opportunity

We are seeking a dynamic and experienced Chief of Staff at the Associate Director level to join our Global Delivery Services (GDS) Risk Management Services (RMS) team. This role offers a unique opportunity to work closely with senior leadership, drive strategic initiatives, and ensure the efficient operation of our risk management services. The ideal candidate will be a strategic thinker, an effective communicator, and a proactive leader with a strong background in service delivery operations, and any experience in risk management, particularly within Global Capability Centre (GCC), will be an added advantage.

Key Responsibilities

• Strategic Planning and Execution: Collaborate with senior leadership to develop and implement strategic plans and initiatives which includes (but not limited to) transformation through technology, operational simplification, service delivery optimization, enhancing people experience, etc aligning with firm’s goal(s) and objective(s)
• Project Management: Lead and manage key projects, including technology transformation, service delivery optimization, and operational simplification, ensuring timely delivery, adherence to quality standards, and effective coordination of cross-functional teams and resources
• Cross-functional Engagement: Act as a liaison between leadership within RMS and orchestration of internal activities working closely with GDS enabling teams and RMS sub-function leaders
• Reporting and Analysis: Prepare and present impact reports to senior leadership, providing insights and recommendations based on data analysis and performance metrics.
• Change Management: Support RMS wide change initiatives that require oversight and change management, ensuring smooth transitions and minimal disruption to operations.

Skills and Attributes for Success

Core Attributes

• Technology Enablers: Proficiency in utilizing technology enablers to enhance the execution of tasks and projects
• Analytical Skills: Strong Financial analytical and problem-solving skills, ability to interpret complex financial data and make informed decisions.
• Project Management: Proficiency in project management methodologies and tools. Experience in leading large-scale projects.
• Risk Management Expertise (Optional): In-depth knowledge of risk management principles, practices, and regulatory requirements will be an added advantage

Management Attributes

• Leadership: Proven leadership skills with independent decision making and ability to drive a collaborative culture within RMS 
• Communication: Excellent verbal and written communication skills. Ability to convey complex information clearly and concisely.
• Strategic Thinking: Ability to think strategically and develop long-term plans. Strong business acumen and understanding of organizational dynamics.
• Problem Solving mindset with a focus on continuous improvement
• Cultural Intelligence: Understanding and respecting diverse perspectives, adapting communication styles, and fostering an inclusive environment
• Negotiation Skills: Strong negotiation skills, including the ability to find mutually beneficial solutions, communicate persuasively, and maintain positive relationships

Qualifications & Eligibility 

• Bachelor’s degree in business administration, Finance, Risk Management, or a related field; master’s degree preferred.
• Minimum of 12-13 years of experience in operational / strategic role (risk management/compliance experience will be an added advantage)
• Experience of at least 3-5 years of running large scale strategic / operational initiatives in a multinational and complex team environment