Chief Marketing Officer

Job Description: Chief Marketing Officer (CMO)

Company Overview

Churchgate Hospitality Pvt Ltd is a dynamic hospitality group specializing in premium dining experiences. Our portfolio includes acclaimed restaurants such as Tamak, Nksha, and Otoki, each offering unique culinary journeys that blend innovation, tradition, and luxury. We are committed to expanding our footprint in the hospitality sector, delivering exceptional guest experiences, and building lasting brand loyalty. As we grow, we seek a visionary leader to elevate our marketing and branding efforts.

Position Title: Chief Marketing Officer (CMO)

Location: Mumbai (South Mumbai preferred)

Employment Type: Full-Time

Reports To: Founder

Role Summary

The Chief Marketing Officer will be the strategic architect of Churchgate Hospitality's marketing, branding, and public relations initiatives. This executive role demands a seasoned leader with a proven track record in the restaurant or luxury brand sectors. The CMO will drive brand growth, foster collaborations, and lead a high-performing team to position our restaurants as top destinations in Mumbai's competitive dining landscape. This is an opportunity to shape the future of our expanding portfolio, including new outlet launches.

Key Responsibilities

Marketing and PR Leadership: Oversee all marketing and public relations activities, ensuring alignment with business goals to enhance brand visibility and reputation.

Social Media Marketing (SMM): Develop and execute comprehensive SMM strategies across platforms like Instagram, Facebook, Twitter, and LinkedIn, focusing on engagement, audience growth, and conversion to footfall and reservations.

PR Strategy and Outreach: Craft and implement PR strategies, including media relations, press releases, influencer partnerships, and crisis management to build positive public perception.

Content Strategy: Lead the creation of compelling content strategies, including visual storytelling, video production, and user-generated content to captivate audiences and reinforce brand identity.

Collaborations and Brand Growth: Identify and execute strategic collaborations with influencers, brands, and events to expand reach, drive revenue, and foster innovative brand extensions.

Branding for New Outlets: Spearhead branding and marketing strategies for new restaurant launches, from concept development to market entry, ensuring seamless integration with the overall portfolio.

Team Leadership: Build, mentor, and lead a marketing team, including hiring, performance management, and fostering a collaborative, creative environment.

Performance Analytics: Utilize data-driven insights to measure campaign effectiveness, ROI, and customer engagement, adjusting strategies for optimal results.

Budget Management: Develop and manage marketing budgets, ensuring efficient allocation across channels and initiatives.

Stakeholder Collaboration: Work closely with operations, finance, and executive leadership to align marketing efforts with overall business objectives.

Qualifications and Requirements

Experience: Minimum 10+ years in marketing leadership roles, with significant experience in the restaurant, hospitality, or luxury brand industries. Proven success in scaling brands and launching new ventures.

Education: Bachelor's degree in Marketing, Business Administration, Communications, or a related field; MBA or advanced degree preferred.

Skills:

- Expertise in digital marketing, SMM tools (e.g., Hootsuite, Google Analytics), and content management systems.

- Strong PR network in Mumbai and India, with experience in media outreach and influencer collaborations.

- Creative thinker with a data-driven approach to strategy.

- Excellent leadership and team-building abilities.

- Proficiency in budget management and ROI analysis.

- Personal Attributes: Visionary, innovative, and adaptable; passionate about hospitality and luxury experiences; strong communicator with executive presence.

- Location Preference: Must be based in Mumbai; South Mumbai residents preferred for ease of collaboration with our central operations.

- Other: Willingness to travel occasionally for events, launches, or partnerships.

What We Offer

- Competitive salary and performance-based incentives.

- Opportunities for equity participation in a growing company.

- Comprehensive benefits package, including health insurance and dining perks.

- A vibrant work environment in the heart of Mumbai's hospitality scene.

If you are a strategic marketing leader with a flair for luxury branding and a passion for elevating dining experiences, we invite you to apply.

Churchgate Hospitality Pvt Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an incl