Chennai Hybrid Sr Program Associate - Donor Management

*Sr Program Associate*

Chennai Only - Hybrid Position

(2 days per week in Nungambakkam office - other days can be remote)

Application will be considered only if the following form is filled

(will take about 20 min) We are looking to fill this position before Dec 23rd - so fill the form ASAP

Please apply only if you are serious about pursuing this opportunity - Without the below response to the google form, none of the applications will be considered !!!

About the Job

Shooting Stars Foundation

Shooting Stars Foundation is a NGO focused on education with the belief that we can break the cycle of poverty through education one student at a time! We have powerful stories where the volunteers and community members work together to create opportunities and improve the quality of life of deserving students. We provide STEM Education and Sponsorship for the underprivileged and work towards leveling the playing field in the tech world ! To date we have sponsored 1500 scholars and provided Tech education to more than 50,000+ youth

Take a look at our LinkedIn, and the following website

This is a perfect opportunity for someone who is service minded and passionate about contributing to the community, at the same time creating a career out of it. This is an excellent opportunity for someone who wants to switch from MNCs and impact the world!

Position Title : Sr Program Associate Donor Engagement

FullTime ( 8hrs/day / 40hrs/week)

Remuneration Rs 30,000 - 35,000 per month (depending on experience)

Location : Chennai Only (Hybrid Minimum 2 days a week at Nungambakkam office)

Availability - Monday to Friday;- 10 AM 4 PM, and 7 PM 10 PM Some Weekend hours as needed

Responsibilities

1. Manage Donor process end to end .

Manage the entire Donor process including inception of donor / donation / engagement / renewal / escalations / closure etc

Manage periodic touch points with donors with various engagement activities

Periodic reporting to donors and management with relevant dashboards with high level of analytics skills

* Excellent customer service to all donors and their mapped scholars within / exceeding SLAs

* Create and maintain SOP related to end to end donor process

* Maintain a retention rate of 90% of existing donors

* Follow SLA and day to day activities for new and existing donors

2. Any and all related activities surrounding the NGO presence in India

3. Connections and relationships with India CSRs a huge plus

4. Inspire a team of interns / volunteers / junior team members to help deliver the above tasks

Requirements

• 3-5 years experience in similar NGO with similar operational goals

Or 3-5 years in Tech or other fields with excellent project management experience and now willing to switch to NGO

• Individual Donor Management / Engagement Experience is STRONGLY preferred
• CSR Management experience will be considered
• Spontaneous push to close attitude of all projects
• Attention to detail is extremely important
• Fast pacedproject experience is a must
• Data Analysis / Dashboarding / Reporting experience is a MUST
• Creating and maintaining SOP / Workflows for processes is a MUST

Passion for community service, especially in the field of education

Degree holder Arts/ Social Work / Engineering / Management

Excellent project management skills

Excellent English language skills both written and spoken proficient in other languages in India is an advantage

Good communication skills to maintain relationships with members of the organization and respond to their requests regularly.

Working knowledge of Google Drive / Excel / Word / Email etc

Own a laptop or system at home with internet connection - Online work / Telephone work etc

Location : Chennai Only (Hybrid Minimum 2 days a week at Nungambakkam office)

Availability - Monday to Friday;- 10 AM 4 PM, and 7 PM 10 PM Some Weekend hours as needed

Application will be considered only if the following form is filled

(will take about 20 min) We are looking to fill this position before Dec 23rd - so fill the form ASAP

Please apply only if you are serious about pursuing this opportunity - Without the below response to the google form, none of the applications will be considered !!!