Chat Process-Immediate Joiners only

Job Description International Travel Chat Support

Greetings from PineQ Lab Technology!

We are hiring for one of our reputed clients for an International Travel Chat Process.

Location: Gurgaon

Working Days: 5 Days Working

Shift: Rotational Shifts & Rotational Week Off

Role Overview

We are looking for candidates with experience in the travel or airline process to handle customer queries through chat support. The role involves assisting customers with travel-related queries, bookings, and service requests.

Key Responsibilities

Handle customer queries related to flight bookings, cancellations, and travel services via chat

Provide accurate information regarding flight schedules, policies, and travel services

Resolve customer concerns and ensure high customer satisfaction

Maintain professional communication while interacting with customers

Follow company guidelines and maintain service quality standards

Eligibility Criteria

Graduate / Undergraduate

Experience in Travel Process.

Good written communication skills

Ability to work in rotational shifts