Channel Governance Manager

Novartis

5 - 10 years

Hyderabad

Posted: 08/07/2025

Job Description

Summary

- -Explore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations -Leads the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPI's. -Works in collaboration with brand teams, technical teams and all functions to maximize value. -Provides consultancy, advice and assistance on strategy for commercialization of products, and influence marketing/Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics based projects. -Provide analytics support to Novartis internal customers

About the Role

Location – Hyderabad #LI Hybrid

About the Role:

Accountable to optimize roadmap prioritization based on operational data, including level of effort/impact, value story design & analysis, use case / user story articulation, requirements gathering, JIRA documentation, process documentation, testing administration, navigate governance requirements, and maintaining the repository of project / gate administration.

Key Responsibilities:

Synthesize internal operational performance, compliance, user experience data to identify vulnerabilities and inefficiencies that lead to process improvement.
Ensure definition of done, user acceptance criteria, and articulation of value ore clear in JIRA
Report out on project KPIs / OKRs, ensuring optimal adoption and awareness during Channel Enablement & Optimization ceremonies/meetings
Manage logistics for end user testing of new processes and capabilities, ensuring endorsed methodology is aligned early and applied throughout process
Maintain detailed documentation including data dictionary, reports, analyses, to prove hypotheses and publish results over time.
Prepare reports and align multiple data sources to uncover obvious and non-obvious opportunities for process improvement.
Utilize organizational resources, including internal databases, DAM, external data sources, and industry trends to generate insights fit for our governance, automation, and optimization purposes.
Visualize data in multiple formats using internal tools, including PowerBI.
Enable operational data democratization and accountability by delivering appropriate controls, access management, and dashboard publishing
Partners with PEC, CA&PE Strategy, CAST, and MODE to present balanced recommendations

Essential Requirements:

4-year degree (BA/BS)
4+ years' experience working with technology partners to articulate requirements to build and connect to APIs.
Experience working with, troubleshooting, and optimizing large data sets and large language models.
Experience using Microsoft tools, including Power Automate to build and deploy dashboards and workflows
Expert level data analyst with hands-on experience using PowerBI, Excel, and Python to generate reports
Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage.

Commitment to Diversity and Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Accessibility and accommodation:

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

About Company

Novartis is a leading global healthcare company headquartered in Basel, Switzerland. It specializes in the research, development, manufacturing, and marketing of innovative pharmaceuticals. Formed in 1996 through the merger of Ciba-Geigy and Sandoz, Novartis focuses on areas such as oncology, neuroscience, immunology, cardiovascular diseases, and gene therapies.With a strong commitment to scientific innovation, Novartis invests heavily in R&D and collaborates with biotech companies and academic institutions worldwide. The company operates in over 140 countries and serves millions of patients globally. Novartis is also known for its efforts in access to medicine, using programs like Novartis Access and Novartis Foundation to support underserved populations.