Change Manager||4 To 6 Years||Bangalore
Capgemini
5 - 10 years
Bengaluru
Posted: 4/16/2025
Job Description
Job Description
Required SkillsManaging the lifecycle of all the changes and to minimize the impact of incidents.End to End IT Change and Service Management & Execution.Requirement gathering & Analysis of the situation.Plan, coordinate and control the restoration of complex and high impact system changes that occur within the production environment.Measure project performance to identify areas for improvement.Maintain Incident, Change reports in a common database and have a weekly consolidated report published to the team. Update and maintain information in Known Error Data Base.Facilitate and perform Root Cause Analysis (RCA) to identify causes of critical incidents and follow-up on preventive Action items.Conduct Daily meetings with client and in-house technical teams to work on preventive action items for RCA’s.Good understanding of Incident & Change Management process and documentations as per standards like MOP, RCA etc.
About Company
Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.
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