Change Manager

As a Change Manager within our GBO team, you will play a pivotal role in driving ground-breaking change across our organization. You will support projects from inception to completion, ensuring detailed delivery while proactively handling customers at all levels. Your ability to plan meticulously and coordinate efficiently be key to your success

• Lead Change Initiatives: Drive clarity and understanding of GBO initiatives among employees, partners, suppliers, functions, and process owners. 

• Proactive Customer Management: Provide mentorship to leaders and managers as they navigate transitions. Offer support to managers in their roles as change sponsors. 

• Change Planning & Execution: Develop change management strategies using Prosci methodology. Integrate these strategies into project plans to ensure successful adoption of changes. 

• Impact Assessment: Assess the interpersonal impacts of changes from various perspectives including process, knowledge, people, and culture. 

• Customer Engagement: Identify key customers for initiatives and develop comprehensive engagement plans tailored to their needs. 

• Training & Stabilization: Define training approaches if required and complete actions to stabilize change impacts. 

• Can-Do Attitude: Dedicated with a proactive approach towards achieving project goals. Ability to empower others towards successful outcomes. 

• Excellent Planning & Coordination Skills: Tried expertise in crafting and delivering organization-wide change portfolios/programs aligned with strategic priorities. 

• Technical Proficiency: Shown understanding of portfolio, program, and change management techniques (e.g. Prosci certified). PMP certification is a strong plus. Familiarity with MS Project, JIRA or similar tools is preferred. 

• Communication Mastery: Outstanding communication skills capable of breaking down complex information into clear presentations that drive impactful change

• Bachelor's degree in business administration, Human Resources, Communications or equivalent field. 

• Minimum 5 years of experience in organizational change management roles with at least 2 years independently leading programs. 

• Certification in industry-leading change & project management methodologies is required (Prosci & PMP certification preferred) 

• Functional consulting experience is highly desirable.