Change management (System Engineer/System Administrator/Consultant/Lead)
Capgemini
5 - 10 years
Bengaluru, Mumbai, Pune
Posted: 23/06/2025
Job Description
Job Description
4+ years experience as Change managerManage and coordinate the lifecycle of standard, emergency, and normal changes.Review change requests for completeness, risk, and impact before CAB (Change Advisory Board) meetings.Schedule and communicate approved changes to relevant stakeholders.Ensure adherence to change management policies and SLAs.Maintain accurate records in ITSM tools (e.g., ServiceNow, BMC Remedy).Assist in post-implementation reviews and document lessons learned.Support audits and compliance reporting related to change activities.Primary skillsStrong understanding of ITIL Change Management processes.Hands-on experience with ITSM tools like ServiceNow, BMC Remedy, or Cherwell.Ability to assess risk and impact of changes in complex IT environments.Excellent coordination, documentation, and communication skills.Secondary skillsITIL v4 FoundationChange Management-specific training or certificationsCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
About Company
Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.
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