Responsibilities

Change Strategy & Planning:

Develop and implement comprehensive change management strategies aligned with project objectives.

Conduct impact assessments and readiness evaluations to identify potential risks and mitigation plans.

Stakeholder Engagement:

Act as a trusted advisor to senior leadership on change management best practices

Build strong relationships with key stakeholders to ensure alignment and buy-in for change initiatives.

Develop a stakeholder engagement plan and ensure key stakeholders are informed and involved in the change.

Communication & Training:

Design and execute communication plans to articulate the vision, benefits, and progress of change programs.

Collaborate with Learning & Development teams to create training materials and deliver sessions.

Change Adoption & Measurement:

Monitor adoption rates and track KPIs to measure the effectiveness of change initiatives.

Work with change champions to provide end users support during the project and after go-live.

Experience 8-10 years as Change Management lead for IT transformation programs.

Skill Set:

Strong understand of change management frameworks. PROSCI certification is highly preferred.

Excellent communication, facilitation, and stakeholder management skills.

Ability to work in multi-cultural, dynamic and matrix project environment.

Sensitive to cultural nuances of different geographical regions, communication and learning styles.

Change Lead