Job Summary
We are seeking a Change and Deployment Manager with 8 to 11 years of experience to join our dynamic team. The ideal candidate will have expertise in CMDB and CSDM Change Lifecycle Management and Change Management Communication. This hybrid role requires strong technical skills and the ability to manage change communication effectively. The position operates during day shifts and does not require travel.
Responsibilities
The CAB Manager provides support including creating and distributing correspondence planning meetings creating and distributing CAB meetings. Higher level duties
include historical Heikan CAB meeting minutes writing and distributing memos and providing
Meeting minutes on demand. The CAB Manager will also complete tasks on par with lower management duties. These tasks include reading analyzing and writing reports while maintaining filing structures to support application to Change Release Management relationships.
Role Responsibilities and Deliverables.
Schedule regular and ad-hoc Fuji CAB meetings.
Publish agenda of changes that will be reviewed during upcoming Heikan CAB
Perform quality check of newly raised changes.
Verify the eligibility of the change implementation steps applicable risk
mitigations backout plans and planned schedule Comms plan etc.
Build and manage the overall schedule of changes.
Approve or reject changes impacting respective domain on behalf of Heikan CAB.
Confirm CMDB is updated after change implementation
Review unsuccessful changes engage applicable stakeholders for example - change manager IT service owner business owner QA to determine why change implementation did not occur as planned and conduct post implementation review
Maintain CAB governance charter and runbooks work practice documents
Provide overall migration application to Change or Release Management reporting
Work with the Heikan project team to create new customized reports to support periodic audits of the Change Release Management Process
Experience required 8 to 11 years.
Certifications Required
ITIL Certification Change Management Practitioner Certification