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CEM Delivery

TCS

14 - 21 years

Mumbai

Posted: 31/05/2025

Job Description

Job Description
Oversee the delivery of a seamless high-quality service across all customer facing teams. Look at ways to reorganize and improve operational area. Provide inspirational leadership to our service teams. Consider and evaluate different approaches of working. • Mandatory Domain Experience: Digital Customer Service / Operations, seasoned professional with more than 12+ years in the Similar Business.
Location
Mumbai
Job Function
BUSINESS PROCESS SERVICES
Role
Delivery Head
Job Id
363951
Desired Skills
Leadership
Desired Candidate Profile
Qualifications : MASTER OF BUSINESS ADMINISTRATION

About Company

Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.

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