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CCM Business Partner
Capgemini
12 - 14 years
Mumbai
Posted: 03/11/2025
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Job Description
Job Description
To promote and apply commercial best practice throughout the life of a client engagement to drive value from the account.You will be responsible for ensuring Capgemini’s compliance with the contract, providing advice on commercial and contractual matters to the sales and delivery teams and applying Capgemini’s commercial best practice in the day-to-day management and administration of the account.Ensure the delivery team understands the contractual obligations and provides advice and guidance to the team on all matters relating to the contract.Ensure that contractual obligations are fulfilled such that revenue and margin are maximized and that costs are reduced. Proactively suggests options to drive out costs and to increase revenue and margin.Reduce risk, increase best practice across the delivery teams.Manage and resolve conflict to avoid disputes escalating.Participate in and/or lead senior level negotiations with both internal and external customers with the introduction of scope or other changes, new business lines and the renewals of existing customer contracts.Drafting of contractual documentsSetting up of contract and commercial management processes for delivery teamAdvising delivery leadership on how to manage the contractual scope within the boundary conditions and the strategic aspects of risk embedded in the contract.Managing contractual documentationMonitoring and managing contract compliance, including proactively working with the client, third party suppliers and internal stakeholders to resolve contractual issues/ disputes.Maintaining the contract through an efficient change management process to represent the dynamic execution environmentUnderstand the contractual risks and manage on-going mitigationSupplier performance review and report cardDrive contract governance with third party suppliers and client counterpartsContract and Commercial monitoring and reportingClient and Supplier interface for all commercial and contractual mattersEngage with Delivery team for all commercial issues and ensure optimum financial performance of the accountManage contract change and keep pricing schedule updatedSupport account in preparation of Budget/Forecasting/Actual financial analysisRequired SkillsExcellent communication skillsThorough understanding of key legal, financial and delivery principleExpertise in managing global contractsExtensive experience in managing third party contractsExperience in dealing with senior client and supplier representatives (typically CxO).Significant contract management experience in post-sales environment. Leadership in all contractual matters with internal stakeholders and customer counterparts for largeApplication Development programs and/or Application Outsourcing contractsDeliverables and Obligations Management, Contract Awareness, Contract Briefing, Contract Queries, Dispute Resolution and Management, Drafting of SoW, CCNs, Teaming Agreements, etc. Pre and Post Sales Contract and Commercial Management, Commercial Support related to Contracts, Contract Negotiation, MSA Finalization Support, Commercial Support, Contract/Commercial Deal shapingLocation and ExperienceWork Location - Airoli, MumbaiWork Module - Hybrid (3 days in a week from Office)Experience - 5 to 12 years of experienceIndustry Preference - IT/ ITESCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
About Company
Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.
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