Key Responsibilities:

Own the complete P&L for the Tele/Video Consultation category revenue, margins, pricing, and unit economics
Define and execute the category growth strategy, including new service launches, specialty expansion, packages & subscription models
Drive top-line growth and profitability through pricing optimization, monetization experiments, and cost control
Optimize the digital funnel (discovery booking consultation repeat usage) to improve conversion, completion rate, LTV, and retention
Partner with Marketing to drive ROI-positive acquisition and demand generation
Work closely with Medical teams to scale and optimize the doctor network, availability, and utilization
Collaborate with Product & Tech to enhance the tele-consultation experience, reduce drop-offs, and improve NPS/CSAT
Build dashboards, track key KPIs, and lead monthly/quarterly business reviews with leadership
Identify market gaps, competitive benchmarks, and new digital healthcare opportunities

What Were Looking For:

58+ years of experience in Category Management, Digital Business, Marketplace, Telehealth, or HealthTech setups
Proven track record of owning and scaling a revenue-generating category or digital service
Strong understanding of P&L management, pricing, contribution margins, and growth levers
Experience optimizing consumer funnels, monetization models, and repeat usage metrics
Strong analytical skills and comfort working with data to drive decisions
Ability to work cross-functionally with Product, Marketing, Medical, Finance, and Ops teams
Prior experience in healthcare/healthtech or a digital service-led business is strongly preferred

Category Manager