Cash Service - Middle Office - Senior Manager

Job Posting Title

Officer – Cash Services - F2B - ALPHA

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Who we are looking for:

The members of the Cash Administration / Synthetic FX team will monitor assigned accounts for issues associated with cash, settlements, ad-hoc processing, reporting and pre/post cycle reviews. They will be responsible to produce results of daily accounts review and are expected to work with little to no oversight, identify and resolve trends and educate and train staff on new issues once appropriate research has been completed.

Why this role is important to us:

The team you will be joining is a part of Middle office function (F2B - ALPHA). Alpha team is also known as Front to Back-office strategy asset management. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle- and back-office requirements of institutional investors.

What you will be responsible for:

As Officer you will:

• Run the process for monitoring Synthetic and real FXs and make sure the process runs smoothly; Synthetic FXs are reversed when the real FX hits the account
• Interact with custodian to make sure MT300 is posted where missing
• Monitor Failed FXs and complete Failed FX SI report to client
• Monitor and control the stale cash balance exception reporting for clients.
• Using provided tools, review assigned accounts for issues associated with cash

(Overdrafts, reconciliation), positions (trades, other)

• Run the daily cash projection process ensuring that client receives daily reports accurately and in line with agreed SLA timings.
• Monitor the daily CDCM processing through the EMEA coverage hours ensuring all transactions flow in line with procedures and escalating and issues  for resolution.
• Identify data or accounts trends for discussion in group meetings.
• Remain familiar with back-up procedures when system applications and/or transmission problems arise.
• Build cooperative and professional internal/external relationships achieving group and client goals. Utilize all available resources throughout SSC.

What we value:

• Strong Asset Management Operations Experience – (Cash Ops)
• Good working knowledge of FX
• Intermediate to Advanced Excel/SQL would be ideal.
• Knowledge of ESP and RKS helpful and advantageous.
• Good time management, organizational and team working skills.
• Strong communication skills to audiences of different levels of seniority.
• Understanding of delivering operations in line with cost/budgets
• Able to drive pay for performance and culture of performance differentiation within teams
• Strong understanding of the risk and controls environment within a G-SIFI firm, and as such a desire to embed a risk excellence culture across teams
• Executive presence, managing with influence and effective communication across stakeholder groups both regionally and globally
• Flexibility in working outside of your responsibilities and areas of expertise - Taking accountability of end-to-end outcomes as an enterprise, collaborating across functions/business and locations
• Client centric attitude in managing, prioritising and delivering operations and services
• Result-oriented with an ownership and accountability mindset

Education & Preferred Qualifications:

• Graduate or Masters degree prefer
• Applicable Financial Services or Accounting qualifications are a plus

Additional requirements:

Excellent analytical skills.
Good time management, organizational and team working skills.
Strong communication skills to audiences of different levels of seniority.
PC literate: Word, Excel, PowerPoint etc.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.