Cash & Trade Proc Sr Manager - C13 - CHENNAI

Citi Bank

5 - 10 years

Chennai

Posted: 3/27/2025

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we have been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi’s Treasury and Trade Solutions (TTS) provides global solutions that can help clients drive their business forward while investing in innovation to bring new solutions to life.

We are currently looking for a high caliber professional to join our team asCash & Trade Proc Sr Mgr (Internal Job Title: Cash & Trade Proc Sr Mgr - C13) based in Chennai, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

  • We empower our employees to manage their financial well-being and help them plan for the future.

  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you are expected to:

The Cash & Trade Proc Sr Mgr is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to manage the daily operations for a larger Cash and Trade Operations unit, consisting of multiple teams performing related tasks.

Responsibilities:

  • Oversee daily operations for multiple teams and several unit supervisors and ensure teams meet performance and quality expectations

  • Manage staff resource allocation while assisting with the development and oversight of the budget

  • Resolve complex and highly variable issues with significant departmental impact

  • Evaluate performance and make recommendations for training/development, pay increases, hiring, terminations and other personnel actions

  • Ensure essential procedures are followed and contribute to defining workflow standards

  • Contribute to the objectives of the entire Transaction Services function

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you would ideally have the following skills and exposure:

  • Bachelor's/University degree, Master’s degree preferred

  • 12+ years of experience in a related senior level role with experience in trade / cash operations and management

  • Candidate must have in-depth working and hands on knowledge in Interchange Settlement & Reconciliation function

  • Good understanding of Commercial Cardslife cycle

  • Must have excellent Accounting knowledge & good Analytical skills

  • Must have good understanding of various Association Reports & Product Processor Reports

  • Accounting knowledge on Fees and Revenue received from Associations

  • Quickly analyze Reconciliation  Exceptions and work towards resolutions and preventive measures

  • Ability to work across different time zone as this is a Global role

  • Proven experience in creating and implementing processes that result in improved business performance

  • Effective verbal and written communication and analytical skills

About Company

Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.

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