TCS is Hiring - Cargo Operations - Domain & Semi-Technical Consultant

Location - Mumbai, Gandhinagar, Chennai

Job Overview:

In depth knowledge of end-to-end Airline Cargo Operation processes. Hands on experience in working of cargo management platforms (iCargo, CHAMP, Skychain, SmartKargo etc.) with detailed knowledge of various operational modules viz Customer Management, Stock Management, Revenue Management, Export & Import Management, EDI message, API integration.
Resolve escalations and exceptions during cargo operation process & be the go to person for any operational issues in the cargo supply chain.
Delivery training and development sessions to build operational knowledge within the team.
Lead, Motivate and manage operation teams with experience of managing large team.
Providing onsite cargo consulting services (Operations Domain Consulting, Cargo Management system selection and implementation support)
Supporting cargo RFP responses and designing appropriate solutions.
Creating new cargo offerings.
Lead customer communication during customer presentation.

Cargo Specialist