Campus Training Manager – Operations

Board Infinity is a career-tech company based out of India. We provide end-to-end products and services for Engineering and Management higher education institutes. Our product mix includes an integrated platform (student portal, LMS, job platform) and Vera, a Generative AI-based Bot. We also offer a range of servicescoaching, mentoring, placement prep, and more.

Currently, we have a strong presence in more than 45 higher education institutions and partnerships with over 30 top NIRF 100-ranking institutions. The company was founded in 2017 by Sumesh R Nair (CEO) and Abhay Gupta (COO).

Website Board Infinity

About the Role

We are seeking a highly driven and detail-oriented Campus Training Manager Operations to manage and oversee client engagements in the Indore region. The role requires daily on-site presence at the assigned university and end-to-end ownership of operational execution, stakeholder coordination, and data management to ensure seamless delivery of training programs.

Key responsibilities include -

• Act as the primary on-site representative of Board Infinity at the assigned university, ensuring daily operational oversight and smooth program execution.

• Visit the university on a daily basis to manage ongoing activities, strengthen client relationships, and address operational or academic concerns proactively.

• Collaborate closely with university stakeholders, including faculty members, placement teams, and administrative staff, to align training objectives and delivery schedules.

• Coordinate with internal coaches, mentors, and delivery teams to ensure effective session planning, alignment, and timely execution of training modules.

• Monitor and manage daily operations related to training programs, ensuring adherence to agreed timelines, quality standards, and deliverables.

• Maintain and manage accurate data records, including student attendance, assessments, marks, and performance metrics, across both the university platform and Board Infinitys internal systems.

• Prepare and share regular reports on training progress, student engagement, mentor performance, and overall program health with internal teams and client stakeholders.

• Ensure data accuracy, compliance, and timely updates on all relevant portals and dashboards.

• Identify operational challenges and implement corrective actions in coordination with internal teams to ensure uninterrupted service delivery.

Preferred Knowledge / Skills / Abilities

• 1 years of relevant work experience in Project or Program Management, preferably within the EdTech, training, or academic services domain.

• Strong understanding of project execution, operational coordination, and training program delivery.

• Excellent communication and stakeholder management skills, with the ability to engage effectively with university authorities and internal teams.

• High level of organisational and multitasking abilities to manage multiple activities and stakeholders simultaneously.

• Proficiency in MS Office and Google Workspace tools for documentation, reporting, scheduling, and data management.

• Strong analytical and problem-solving skills, with a proactive and solution-oriented approach.

• Willingness to travel locally and maintain consistent on-site presence at the client university.

Key Attributes

• High ownership and accountability

• Attention to detail and data accuracy

• Professional demeanor with a strong client-centric mindset

• Flexibility and adaptability in a dynamic operational environment