Campaign Management Assoc Manager
Accenture
5 - 10 years
Mumbai
Posted: 05/02/2025
Job Description
Designation: Campaign Management Assoc Manager
Qualifications:Any Graduation
Years of Experience:13 to 18 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Is responsible for ensuring the effective governance of offshore delivery operations, focusing on compliance, process adherence, quality assurance, and continuous improvement. This role involves collaborating with various stakeholders to drive efficiency, mitigate risks, and optimize offshore delivery processes within CRM domain. Role requires Digital Marketing Ads & Promotion creation/design Campaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys.
What are we looking for? •Problem-solving skills •• Experience in governance, risk management, or compliance roles. • Strong understanding of offshore delivery operations and processes. • Excellent analytical and problem-solving skills. • Effective communication and stakeholder management skills. • Attention to detail and ability to work in a fast-paced environment.to ensure accuracy and functionality. • Has good understanding of the end to end CRM domain experience with regards to campaign activation lifecycle from planning to deployment & metric measurement. • Knowledge of industry standards and best practices in offshore delivery governance. • Experience with process improvement methodologies • Familiarity with offshore delivery tools and technologies. • CRM Industry Knowledge
Roles and Responsibilities: • Compliance and Process Adherence: Ensure offshore delivery operations comply agreed operating standards and enforce adherence to established processes and procedures. • Quality Assurance: Implement and maintain quality assurance processes to ensure the delivery of high-quality services. Conduct regular reviews to identify areas for improvement. • Risk Management: Identify, assess, and mitigate risks related to offshore delivery operations. Develop and implement risk mitigation strategies to ensure smooth operations. • Performance Monitoring: Monitor key performance indicators (KPIs) and metrics to track the performance of offshore delivery operations. Identify trends, issues, and improvement opportunities. • Stakeholder Management: Collaborate with internal and external stakeholders to ensure alignment and transparency in offshore delivery operations. Provide regular updates and reports to stakeholders. • Continuous Improvement: Drive continuous improvement initiatives to enhance the efficiency and effectiveness of offshore delivery operations. Implement best practices and lessons learned. • Governance Framework: Develop and maintain a governance framework for offshore delivery operations. Define roles, responsibilities, and processes to ensure effective governance. • Documentation: Maintain accurate and up-to-date documentation of governance processes, procedures, and policies. Ensure documentation is easily accessible and understandable.Any Graduation
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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