Business Unit Group Manager - C14 - PUNE

The Business Unit Group Manager is a senior-level position responsible for the overall administrative activities of a business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business Unit Group Manager may coordinate and manage activities such as the tracking of business financials, employee headcount and other administrative needs and ad hoc projects as necessary. This is a critical role responsible for managing and coordinating site deliverables for both Pune and Chennai

Responsibilities:

• Accountable for management of complex/critical/large professional disciplinary areas.
• Requires a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function.
• Applies in-depth understanding of the business impact of new processes/tools/initiatives.
• Leads efforts to simplify and streamline processes and enhance our control environment.
• Leads people engagement initiatives, e.g., Promoting awareness of cultural events/allyship/global affinities/campaigns.
• Drives engagement in site level events
• Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions.
• Excellent communication skills required to negotiate internally, often at a senior level.
• Accountable for the end results of an area.
• Proficient in risk and MIS reporting.
• Drive administrative, operational, reporting and quality improvements through partnership with internal teams
• Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters
• Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing
• Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy
• Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed
• Work with Technology leadership to support the Business People strategy as well as the Communication strategy for the department
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Exposure to global senior leadership team through various projects.
• Visibility/prominence locally due to the nature of activities managed by the India Business Execution team.
• Role provides an opportunity to learn about all aspects of our Services Technology business as new hire will lead a central support function for the organization.

Qualifications:

• 14+ years’ experience in project administration and operations management.
• Experience in finance, headcount, and processes administration.
• Action-oriented, innovative, solution driven, self-start attitude, self-directed/ability to operate independently with limited guidance, proactive mindset.
• Flexible/nimble/dynamic – ability to switch between unrelated tasks and learn quickly.
• Demonstrates leadership/executive presence.
• Passion, humility, integrity, positive attitude, mission oriented.
• Excellent stakeholder engagement, influencing, facilitation, and partnering skills.  Adept at liaising with key stakeholders and senior management.
• Strategic and goal-oriented thinker.
• Effective interpersonal skills – including teamwork and organizational skills.
• Consistently demonstrates clear and concise written and verbal communication, a persuasive and passionate communicator with excellent public speaking skills.
• Strong proficiency in Excel and PowerPoint. 

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred