Business Senior Analyst - C12 - PUNE/CHENNAI

Job Description

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Consult with business clients to determine system functional specifications and provides user and operational support
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Create features and functionalities which enable achieving business goals by collaborating with stakeholders
• Create and own the product backlog prioritizing features which enable maximizing the business value
• Facilitate backlog decomposition sessions with the technology teams to clearly define requirements from a user perspective, inclusive of acceptance criteria breaking down large stories for the team to consume in one sprint
• Partner with the technology team to break down large stories based on estimation
• Partner with UX designer and technology team in creating Product designs aligning with business goals.
• Participate in the testing /review sessions and provide support for release
• Create strong feedback loops by leading the agile events seeking continuous feedback from stakeholders and incorporate in the backlog to achieve the desired outcomes
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 8-12 years of relevant Business Analyst experience preferably in banking domain.
• Possess excellent communication skills with the ability to engage stakeholders and team members to drive collaboration and alignment
• Excellent problem solving and decision-making skills
• In depth analytical skills with the ability to synthesize findings
• Demonstrated experience facilitating collaborative sessions, managing customer expectations, and ensuring work is aligned with the enterprise goals and objectives.
• Expertise with agile tools suites including JIRA , MS Teams or similar agile management tooling
• Understanding of Operational Risk domain is a plus.

Education:

• Bachelor's degree/University degree or equivalent experience