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Business Process Consultant- Cards

Zensar Technologies

7 - 12 years

Pune

Posted: 28/02/2026

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Job Description

Skill: Business Process Consulting

Experience: 8-12 yrs

Notice period: 30 days

Location: Pune/ Bangalore/ Hyderabad/ Chennai/ Kolkata

Worf Mode- Hybrid (3 days WFO)


Job Description- Business Analyst- Cards domain

As a Business Process Consultant, you will play a vital role in contributing to our business strategy and driving successful change initiatives. Your primary focus will be on accurately eliciting, analyzing, and documenting business requirements, ensuring a seamless adoption of change across the organization. You will work closely with various stakeholders, from senior management to IT teams, to prioritize requirements and manage the project backlog.

Responsibilities

  • Fulfill the role of Business Analyst on Cards domain projects, managing multiple streams of work simultaneously.
  • Understand and document existing business processes, identifying areas for improvement.
  • Produce high-quality project documentation, including requirements documents, process maps, and customer journey maps.
  • Ensure effective requirements engineering, maintaining full traceability to solution design and test scope.
  • Apply a range of business analysis tools and techniques, adapting approaches as needed.
  • Manage stakeholders at all levels, from senior management to technology teams.
  • Prioritize requirements and assist in managing the backlog of work items in collaboration with business and IT stakeholders.
  • Create business process maps to optimize procedures and introduce new, efficient processes.
  • Map customer journeys to ensure a comprehensive understanding of external impacts.
  • Conduct stakeholder analysis and maintain a register for effective communication and collaboration.

Qualifications

  • 7-12 years of experience in business analysis, with a strong focus on the Cards domain.
  • Experience in cards platform migration initiatives with global clients is an advantage.
  • Solid understanding of business analysis principles, methods, and tools.
  • Ability to analyze complex business processes and propose effective solutions.
  • Excellent verbal and written communication skills for interacting with diverse stakeholders.
  • Proficiency in eliciting, documenting, and managing business requirements.
  • Strong problem-solving skills to address business challenges.
  • Experience working in cross-functional teams, fostering collaboration.
  • Knowledge of Agile frameworks (Scrum, Kanban) and experience in Agile environments.
  • Preferred: CBAP or BCS certification in business analysis.

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