Business Process Architect

Project Role : Business Process Architect
Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs.
Must have skills : Microsoft Dynamics CRM Technical
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : Should be a Graduate

Summary: As a Business Process Architect, you will be responsible for designing business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Your typical day will involve working closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. You will also assist in quality management reviews and ensure all business and design requirements are met. Additionally, you will educate stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities: - Design and develop business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. - Collaborate with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. - Assist in quality management reviews and ensure all business and design requirements are met. - Educate stakeholders to ensure a complete understanding of the designs. - Provide guidance and support to project teams on business process design and implementation. Professional & Technical Skills: - Must To Have Skills: Strong technical knowledge of Microsoft Dynamics CRM Technical. - Good To Have Skills: Experience with other CRM systems such as Salesforce or Oracle. - Experience in designing and developing business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. - Strong understanding of quality management reviews and ensuring all business and design requirements are met. - Excellent communication and stakeholder management skills. - Ability to work collaboratively with cross-functional teams. Additional Information: - The candidate should have a minimum of 12 years of experience in Microsoft Dynamics CRM Technical. - The ideal candidate will possess a strong educational background in business process architecture, computer science, or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Mumbai office.